In June of 2018 we had an issue with our supplier, leaving Gtrack3g devices inoperative, this was the restore instructions for that, however, now we suggest you migrate your device to our new Gator.net.au monitoring platform (free for Gator customers!)
The following steps are required to restore service:
- Send an SMS to change the IP address it communicates with, like:
- With message: adminip123456 gtrack3g.com 7700
- Unless you've changed the password, then use that password, eg: adminip123123123 .. etc
Apologies from Gator & the team at TDJ.
Verbatim message from suppliers site:
We hereby apologize for the inconvenience brought to your work . [sic]